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About LBank

LBank, as a leading global cryptocurrency exchange, offers perpetual futures trading services with leverage up to 125x, enabling users to amplify potential returns. Futures trading is suitable for experienced traders but carries high risk, potentially resulting in total loss of principal. This guide covers basic operational procedures to help LBank users trade safely and efficiently. Before proceeding, please ensure you have read and agreed to「LBank Futures Service Agreement」and assessed your personal risk tolerance.Opening a Futures AccountOpen the LBank App, log in, and tap 「Futures」 at the bottom menu. Tap「Confirm」to Agree to open a Futures Account for completing the setup.Note: Account opening is free, but users in certain regions may need to complete KYC verification to unlock full features. If you have not yet registered an LBank account, refer to the official registration guides (「How to Create A LBank Account With Email」,「How to Create A LBank Account Via SMS」&amp;「LBank SMS Authentication Support」）.Fund Transfers &amp; Margin ManagementTransfer Funds:Method 1: Transfer USDT or other margin assets from the spot account to the futures account. Go to 「Assets &gt; Transfer」, select from「Spot」to「Futures」, enter the asset amount, and tap「Confirm」to transfer.Method 2: Navigate to 「Futures」. As shown, tap 「Futures &gt; &ldquo;+&rdquo;」, select the transfer method: 「On-chain」,「One-Click Buy」, or「Transfer」. If your spot account has a balance, select「Transfer」, enter the amount, and tap「Confirm」. If no balance exists, choose the appropriate deposit method first.Margin Modes: Supports Isolated Margin (risk isolated per position) and Cross Margin (shared across the entire account). Switch modes in the trading interface before opening a position; it cannot be changed after.📌See details from 「Isolated Mode &amp; Cross Modes」.Leverage Adjustment: Before each futures trade, swipe to adjust leverage (1-125x, depending on the trading pair) in the pair details. High leverage amplifies both profits and risks; beginners should start with low leverage.Selecting Trading Pairs &amp; Opening PositionsSelect Targets: Enter the「Futures」and tap the trading pair in the upper left. Search or browse pairs (e.g., BTC/USDT, ETH/USDT) from the dropdown menu by conditions.After selecting a target pair, tap to enter the trading interface to view the K-line chart, depth chart, and latest price. Two viewing options are available as shown; choose based on your preference.Order Types for Opening Positions: Tap to select「Order Type」and set「Contract Units」.Market Order: Executes immediately at the current market price, ideal for quick entry.Limit Order: Executes at a specified price when reached, suitable for precise cost control.📌See details from「LBank Futures Order Types Introduction」.Stop Orders (Stop Loss/Take Profit): Set trigger prices to limit losses (Stop Loss) or secure profits (Take Profit). As shown, tap「Advanced」during order placement to configure「Take Profit/Stop Loss」.Position Management &amp; ClosingView Positions:After order confirmation, scroll down in the current pair page to the order details for 「Positions」, including「PnL%」, 「Unrealized PnL」,「Estimated Liquidation Price」and「Maintenance Margin Ratio」.Alternatively, tap「Assets &gt; Futures」to further check position details.Close Positions: In 「Assets &gt; Futures &gt; Positions」, locate the order and tap 「Close」to use market or limit closing. Partial closes can be entered as a percentage to proceed (e.g., 50%).One-Click Reverse: A convenient LBank futures feature allowing users to open a reverse position (e.g., long to short) with the same size as the current one, automatically closing the original and establishing the new position&mdash;ideal for quick market reversals to lock in profits or cut losses.Risk Controls：Monitor Margin Ratio: Liquidation triggers if it falls below the maintenance margin rate, automatically closing positions to stop losses.Funding Rates: Longs pay shorts (or vice versa), depending on market conditions; monitor for long-term holds.Tip: Use take-profit and stop-loss orders for automated management to avoid emotional decisions.Risk Management &amp; Best PracticesRisk Management Principles:It is recommended not to allocate more than 1% to 2% of your total capital to a single trade in order to better control overall risk.Diversifying across different trading pairs is recommended to avoid overexposure to a single market.When setting stop-loss orders, it is advisable to keep potential losses within 5%.Common Pitfalls to Avoid:Avoid using excessive leverage. Leverage above 20x is generally more suitable for advanced users with sufficient trading experience.Regularly check the funding rate and pay attention to changes in holding costs.It is recommended to start with small amounts in demo or live trading to become familiar with the trading rules before gradually increasing your position size.Large Order Execution Reminder:When an order size is relatively large, it may exceed the market&rsquo;s immediately available liquidity, which can result in partial execution.It is recommended to adjust the order size appropriately or place orders in batches to improve execution efficiency and reduce market impact.Advanced Features:Explore More About Copy Trading to replicate strategies from pro lead traders;or try Leveraged Tokens to simplify operations.Funding Rate: See details from「Funding Rate: Definition, Components and Uses」.Still Need Help?LBank futures trading provides powerful tools, but success relies on discipline and knowledge. Stay informed on market dynamics and incorporate technical analysis.If you have further questions or cannot resolve the issue, please visit the LBank official website or contact our support team at 📮service@lbank.com .We are committed to providing you with a secure and seamless trading experience!

LBank Futures Trading User Guide (App)

LBank TradFi Asset Trading is an innovative derivatives product that connects traditional financial markets with the crypto ecosystem. Users can trade price movements in traditional financial assets, including U.S. equities such as AAPL and TSLA, as well as gold, crude oil, forex, and global indices, using USDT or other supported crypto assets as margin, without purchasing or holding the underlying assets directly.By integrating TradFi exposure into the futures environment, LBank enables users to access multiple asset classes within a unified trading account. Compared with conventional market access, TradFi Asset Trading offers greater capital flexibility and operational efficiency. Trading hours, market closures, and product-specific rules are subject to the trading interface and official announcements.Funding Fee MechanismFunding fee rules vary by product. Stock equity-related Futures are currently exempt from funding fees, while certain commodity-related products and other instruments may incur funding fees. Please refer to the trading page for the latest applicable rules.How is Profit and Loss (PnL) Calculated?PnL Calculation:PnL = (Close Price - Open Price) &times; Contract Multiplier &times; Quantity &times; DirectionExample:Long Position Profit Buy 1 AAPL share at $100 (multiplier = 1), close at $105.PnL = (105 - 100) &times; 1 &times; 1 &times; (+1) = +$5Short Position Profit Sell 1 TSLA share at $200, close at $195.PnL = (195 - 200) &times; 1 &times; 1 &times; (-1) = +$5When Does Liquidation Occur?LBank employs industry-standard perpetual contract risk controls:The system monitors the position margin ratio in real time, calculated based on the fair price.When the margin ratio falls to the predefined liquidation threshold, forced liquidation is automatically triggered to limit potential losses.How to Participate?Register an LBank AccountIf you do not have an account, register via:EmailMobile numberThird-party accountFund Your AccountTransfer USDT or other supported cryptocurrencies from your spot wallet to your futures wallet.For detailed steps and security information, please refer to「LBank Deposit Guide」.Access TradFi AssetsLog in and navigate to「Futures &gt; TradFi」.Browse available pairs (e.g., AAPL-USDT, TSLA-USDT), including「Latest Price」,「24h Change」,「24h High/Low」, and「24h Volume」.Click Trade on your selected pair to enter the trading interface.Note: If a pair is marked as「Market Closed」, you may cancel pending orders or add margin, but new orders or closing positions are not permitted.Trading OperationsConfirm Trading Pair: Use the search bar if needed.View Charts: Analyze multi-dimensional data for the pair.Order Book: The matching engine follows &ldquo;price-time priority&rdquo; to ensure fair and continuous trading.Set Trading Parameters:Margin Mode: TradFi Futures currently default to Isolated Margin mode, with Cross Margin mode available for selected assets. As risk management and capital utilization vary by margin mode, users are advised to refer to the trading interface for the actual availability of each mode by asset.Direction: Long (bullish) or Short (bearish).Leverage &amp; Quantity: Up to 500x leverage available. Leverage amplifies both gains and losses&mdash;choose based on your risk tolerance. Enter quantity (multiplier typically 1 = 1 share).Order Types：Market, Limit, Planned (trigger), and Post Only orders, consistent with standard perpetual contracts. Submit after confirming sufficient margin.Monitor Positions: Track margin ratio, fair price, and other metrics in real time.Closing Positions: Manually close when target reached, or set take-profit/stop-loss.Note: No new orders or closures during market close periods.Frequently Asked QuestionsHow is the fair price of TradFi assets calculated?The fair price is calculated by aggregating market prices from multiple major sources based on the underlying asset. For stock-related assets, the latest price of the underlying stock is an important reference.What margin modes are supported for TradFi assets?TradFi asset contracts use Isolated Margin by default. Some assets also support Cross Margin. Isolated Margin helps manage risk for each position separately, while Cross Margin can improve capital efficiency. Please refer to the trading page for the margin mode available for each asset.Can I trade TradFi Assets during market close periods?During market closure, you can cancel unfilled orders or add margin, but you cannot place new orders or close positions. To reduce the impact of price fluctuations, we recommend closing positions before the market closes. Please pay attention to market hours, holidays, and the rules of the relevant market.Stock-related Equities: Trading hours follow NYSE/Nasdaq market sessions and are adjusted for U.S. daylight saving time. For details, please refer to「TradFi Assets &lt;&gt; U.S. Stock Trading Schedule 2026」for details.Commodities (including Metals): Trading hours follow the schedule of the relevant commodity market. Please refer to the Futures details page.Other TradFi Assets: Trading hours are subject to the rules of the relevant market and platform announcements.Does it support leverage?Yes, up to 500x. Higher leverage increases both potential returns and liquidation risk&mdash;use cautiously.How are stock splits, reverse splits, dividends, and similar events handled?In cases of stock splits, reverse splits, dividends, or similar events, the platform may implement early settlement to close positions uniformly. Trading resumes afterward. Monitor official announcements.How do TradFi Assets differ from regular crypto perpetual contracts?Trading mechanics, order types, and liquidation rules are identical. If you are familiar with BTC or ETH perpetuals, TradFi Assets are easy to adopt. For stock-related assets, the latest price of the underlying stock is an important reference.Can bonuses be used for TradFi Assets?Bonus Pro: Fully supported.Standard Bonus: Usable for margin, fee offsets, or loss coverage (per campaign rules). Own funds are deducted first; bonuses are used only after own funds are exhausted. To prioritize bonus usage, manually transfer/add it as margin. Bonuses are futures-only and non-withdrawable.Position vouchers are not supported for this product currently.Important NotesLeverage Risk: Leverage magnifies both profits and losses, increasing liquidation risk. Beginners should start with low leverage.Trading Hours:TradFi Asset trading hours depend on the schedule of the underlying market. For stock equity-related assets, trading hours generally follow NYSE and Nasdaq sessions and are automatically adjusted for U.S. standard time and daylight saving time. Using UTC+8 as an example:Winter Time (standard): Monday 12:00 &ndash; Saturday 08:30 (UTC+8).Summer Time (DST): Monday 12:00 &ndash; Saturday 07:30 (UTC+8). DST starts: Second Sunday in March (e.g., March 8, 2026). Standard time starts: First Sunday in November (e.g., November 2, 2025). During weekends/closures (Saturday after 08:30/07:30 until Monday 12:00), only order cancellation and margin addition are allowed.Close positions before closure to mitigate gap risk. Check official announcements for holidays.Corporate Actions: Early settlement may apply for splits, mergers, dividends, etc. Follow platform notices.Account Security: Enable Google Authenticator(2FA) for account protection.ReminderLBank TradFi Assets trading follows the same interface and logic as BTC/ETH perpetual contracts&mdash;seamless transition for experienced users. Fair price derived from multiple trusted sources ensures reliability. For further questions, contact LBank Customer Support.LBank is committed to delivering a secure and stable trading experience.Trading involves risks. Invest responsibly. Happy trading!

LBank TradFi Asset Trading Guide & FAQs (Web)

LBank introduces Omni Futures Position Voucher to help users experience futures trading at a lower cost. The voucher allows you to learn the full process of opening, holding, and closing positions while enjoying exclusive platform discounts during the campaign period. When using an Omni Futures Position Voucher, all resulting profits and losses are real, and related trading fees apply. Please check the voucher&rsquo;s supported trading pairs, leverage limits, validity period, and settlement rules before using it to plan your positions and leverage appropriately.What Is the Omni Futures Position Voucher?The Omni Position Voucher provides dedicated margin funds for Omni Futures trading. It can be used to open and hold positions but cannot be withdrawn or transferred.Trades using the voucher generate real profit and loss. Profits are credited to your futures account, while losses are first covered by the voucher. Any loss exceeding the voucher value will be reflected in your futures balance.Voucher funds are managed separately from your own margin and cannot be combined or cross-margined.How to View &amp; Claim Your Voucher ?Claim From「My Coupons」Log in to your LBank account and go to 「Profile &gt; My Vouchers」.Claim methods vary by event:Manual Claim: Go to「My Coupons &gt; Claimable」, click「Claim」within the validity period, and then switch to「In Use &gt; Trade」to enter the Omni Futures page.Automatic Distribution: Eligible users will have the voucher automatically issued. Go to「My Coupons &gt; In Use」, then click「Trade」to start.Please check key details before use, including denomination (USDT), supported leverage, eligible trading pairs, validity period, and campaign-specific rules.Voucher eligibility, amount, and claim limits may differ by event (e.g., new users only, one-time claim, limited quantity). Always refer to the event page for details.How to Use the Voucher to Open a Position ?Prioritize Position Vouchers For Opening Positions📌Enable this setting through any of the following paths, then start trading. You must be logged in to complete the steps below:Path 1Click「Assets &gt; Omni」, tap「Position Vouchers」and turn on「Automatically display position vouchers when placing orders」.Path 2Double click「Trade」and select「Omni」from pop-up menu;Navigate to tap「Account」and select「Position Vouchers」to turn on「Automatically display position vouchers when placing orders」.Path 3Enter into Omni, browse for target trading pairs, once selected, tap「Position Vouchers」from top right on trading page;Turn on「Automatically display position vouchers when placing orders」on pop-up menu.Account &amp; Position RestrictionsEach account can hold only one active position voucher at a time. You must close the current one before starting a new one.A single position can only be linked to one voucher, and vouchers cannot be shared or transferred between accounts.Voucher positions support manual trading only.Fees, Funding Rates, &amp; RebatesTrades made with Omni Vouchers incur normal trading and funding fees, calculated the same as standard futures positions.Positions opened using vouchers do not count toward referral rebates, VIP tier upgrades, leaderboards, or any activity based on trading volume. Referral commissions are not generated from these trades.Profit &amp; Loss SettlementOnce closed, the voucher&rsquo;s margin is fully reclaimed, regardless of outcome. Each voucher is one-time use only.If the position is profitable: Profits are credited to your Omni Futures account and can be transferred, traded, or withdrawn.If the position incurs a loss: Losses within the voucher value are absorbed by the voucher. Since all voucher positions use isolated margin mode, losses are limited to the voucher&rsquo;s face value. However, extreme price moves near liquidation may still trigger forced liquidation. Please monitor risk closely.Frequently Asked QuestionsCan I combine a voucher with my own funds?No. Voucher funds are managed separately and cannot be merged with personal margin, deposits, or other bonuses.Can I use a voucher partially or in multiple trades?No. Each voucher must be used in full for a single trade and cannot be split or reused.Can I hold multiple voucher positions at once?No. Only one active voucher position is allowed per account.Do voucher trades qualify for referral rebates or leaderboards?No. These trades are excluded from all ranking or rebate calculations. Only actual profits will be credited to your account.How long is the position valid?Usually around 1 hour after opening, but please refer to your voucher or event page for exact details.What happens if I don&rsquo;t close before expiry?The system will auto-close the position at market price when the validity ends. Some events may also send a reminder 1 hour before expiry.Can I use the API to trade with Omni Vouchers?Not currently. Only manual orders are supported.How are fees calculated when using a Position Voucher?Orders opened with an Omni Futures Position Voucher are subject to standard trading and funding fees, calculated in the same way as regular futures trades. However, these fees and any losses are entirely covered by the voucher and will not be deducted from the user&rsquo;s own funds.Tips &amp; Risk ReminderLBank&rsquo;s Omni Future Position Voucher is designed to help users explore futures trading and manage trial risk at a lower cost. However, leverage trading always carries risk. Please use reasonable leverage, monitor your positions, and close them proactively within the valid period to avoid unwanted auto-liquidation or forced closure during volatile market conditions.

LBank Omni Futures Position Voucher Guide & FAQs (App)

Thank you for choosing LBank as your trusted trading partner. As a VIP user, you are entitled to premium services, including a dedicated VIP support channel, priority handling, and a more efficient, personalized support experience. To help VIP users receive fast and professional assistance at any time, please refer to the contact methods and instructions below.VIP Service CommitmentDedicated VIP customer support is committed to providing VIP users with priority assistance, faster response times, and more professional, tailored solutions.Access VIP ServicesYou can access「VIP Services」through either of the following paths to view your VIP level benefits, including exclusive fee rates, wealth management privileges, and priority customer support:Path 1: After logging in, click「More Services &gt; VIP Services」on the navigation bar;Path 2: Alternatively, tap「Profile &gt; View Benefits」.VIP Dedicated Support ChannelYou can contact VIP customer support through either of the following methods while logged in:Click「Profile &gt; Self-service」, select the issue type and provide a detailed description of your problem, then submit the ticket;Alternatively, click the yellow floating button as below in the lower-right corner of the page to open the VIP dedicated support chat. Our dedicated support agent LUNA will provide real-time assistance.Important NotesTo help us resolve your issue more efficiently, please prepare the following information when contacting customer support:Your LBank UIDThe email address linked to your registered accountThe type of issue and a detailed description, such as relevant screenshots, order numbers, or other supporting informationYour KYC-verified account information, which may help speed up identity verificationReminderPlease make sure to contact customer support only through the official LBank website. LBank will never proactively ask users via private message for account passwords, fund passwords, or request transfer operations.If you receive any suspicious messages, please report them immediately by emailing 📮service@lbank.com for verification.For more details about VIP benefits, please visit the official LBank Support Center or contact our customer support team directly. We are committed to providing you with professional and efficient assistance.

LBank VIP Dedicated Support Contact Guide (Web)

LBank has officially launched the Telegram Community Verification Bot, designed to help Affiliates and KOLs efficiently manage their Telegram communities. By introducing group entry verification, this feature ensures precise user acquisition and refined community management, enhancing user quality and engagement across all channels.PurposeVerify that all group members are legitimate, registered users invited through an Affiliate link.Filter out invalid or malicious accounts to improve community interaction quality.Enable Affiliates to track verification data and linkage status directly from the backend.How-to StepsStep 1. Link Your Telegram AccountLogin to your LBank account, go to「Profile &gt; Security」, then tap「Linked Account &gt; Manage」to connect your Telegram account.Step 2. Create Your Telegram Bot📌 Affiliates are responsible for creating their own bot via Telegram.Open Telegram and search for @BotFather.Click「Start」, then enter the command `/newbot`;Follow the prompts to name your bot according to Telegram&rsquo;s naming rules.Once created, save your bot details carefully:Bot NameBot LinkBot Token (Key)Get Your Community IDInvite the bot you created to your Telegram group.Set the bot as an administrator of the group.Open the bot&rsquo;s chat, click Start, then enter `/ID` to get the community ID.Step 3. Link the Bot in the Affiliate DashboardCreate Your Telegram BotNavigate to「Profile &gt; Referral」to enter the Affiliate Dashboard.Proceed to「 My TGBot &gt; Community TG Bot」, and click 「+ Add Bot」to create a new one.Fill in Bot DetailsEnter your bot information: 「Bot Name」,「Bot Link」,「Bot Token」, and your「Invitation Code」.Configure the entry conditions &mdash; such as「invitation Criteria」,「Asset Balance」, or「Trading Volume」&mdash; based on your community&rsquo;s needs.Review all information carefully before clicking「Next」.Add Community IDEnter your「Telegram Community ID」, then click「Save」to complete the configuration.Note: Each bot can only be linked to one group. To maintain order, please follow the &ldquo;One Group, One Bot&rdquo; rule.Bot ManagementAccess「My TG Bot &gt; Community TG Bot」anytime to「Edit」or「Delete」existing bots as needed.Frequently Asked QuestionsHow can I find my Community ID?Invite your bot to the Telegram group first. Once added, you can retrieve the group ID by using the `/ID` command in chat.Why does it show an &ldquo;invalid or incorrect UID&rdquo;?Confirm that the UID belongs to a valid LBank user under your Affiliate network.What happens if verification exceeds the limit?Each Telegram account has five verification attempts to prevent abuse or spam.What if I delete a bot?Once deleted, the bot will no longer respond to UID verification. Any previous links will expire, and users won&rsquo;t be able to join via that bot.Can I change the entry conditions?Yes. Adjust them anytime in the Affiliate Dashboard&mdash;changes take effect immediately.Can one bot manage multiple groups?No. To ensure efficient management, each Telegram bot can be bound to only one community ID.ReminderThe LBank Official Telegram Verification Bot empowers Affiliates to accurately filter and verify genuine users, minimizing interference from spam or malicious accounts. This helps community managers focus on engagement and content, rather than moderation overhead.Affiliates can flexibly define entry criteria, adjust verification rules at any time, and continually improve the quality and conversion of their communities&mdash;building a secure, efficient, and high-engagement ecosystem for trusted LBank users.

LBank Affiliate｜Telegram Community Verification Bot Guide & FAQs

Internal transfer is a convenient feature provided by LBank, allowing users to quickly and freely transfer cryptocurrencies to other users within the platform without blockchain confirmation, achieving instant crediting. You only need the recipient&rsquo;s UID, phone number, or email to complete the transfer, with 2FA Verification for enhanced fund security.📌Note: For the first internal transfer, you must bind Google Authenticator.How-to StepsWebLogin &amp; Navigate to「Withdraw」Visit and log in to LBank Official Website;Tap「Assets」&gt;「Withdrawal」.Confirm the Withdrawal OrderSwitch to「Internal Transfer」, select the transfer method:「UID」,「Email」or「Phone Number」;Using UID as example: Enter the recipient&rsquo;s「UID」(or corresponding email/phone) and the withdrawal amount.Optionally add a「Note」for important information, then click「Confirm」to submit.After submission, complete「Email Verification」and「Google Authentication」as required. Once verified, the system will process it automatically.View Withdrawal Status and RecordsGo to「Assets」, then navigate to「Funding History &gt; Spot History」;Filter by「Bill Type &gt; Withdrawal」to view details.AppLogin &amp; Navigate to「Withdraw」Log in to the LBank App, then go to「Assets &gt; Withdraw」;Select a target cryptocurrency from the crypto list or search by keyword.Confirm the Withdrawal OrderTap「Internal Transfer」, select the transfer method:「UID」,「Email」or「Phone Number」;Using UID as example: Enter the recipient&rsquo;s「UID」(or corresponding email/phone) and the withdrawal amount.Optionally add a「Note」for important information, then click「Submit」to complete the order.After submission, complete「Email Verification」and「Google Authentication」and review order details as required.Once verified, the system will process it automatically.View Withdrawal Status &amp; RecordsAfter successful submission, tap「Go to Assets Page」to return;Or tap「View Withdrawal Details」to check the relevant records.PrecautionsDelisted Assets Cannot Be Traded: Internal trading functions for spot-delisted coins have been fully suspended on the platform, preventing buying or selling. Only on-chain withdrawals to external wallets are supported.Confirm Withdraw Detials: Before withdrawing, carefully verify the recipient&rsquo;s UID,phone number and email. Transactions cannot be reversed once confirmed, and errors may result in permanent asset loss.Withdrawal Limits &amp; Fees: Each asset has a minimum withdrawal amount; amounts below this cannot be processed. Note that internal transfer incurs no fee.If you encounter withdrawal delays or failures, please refer to「Common Reasons for Withdrawal Delays or Suspensions on LBank &amp; Solutions」.

How to Perform Internal Transfer on LBank?

LBank employs a cold-hot wallet separation, multi-signature technology, and real-time risk control system to ensure maximum fund security. The platform supports multi-chain deposits with an average crediting time of under 3 minutes. This guide helps you complete deposits quickly and securely. Please strictly follow network matching and tag requirements to avoid asset loss.How-to StepsWebWith Existing Crypto AssetsVisit and log in to the LBank official website 👉 https://www.lbank.com/Tap「Deposit &gt; Deposit Cryptocurrency」.Select Token &amp; NetworkChoose the target cryptocurrency and network as prompted.Copy the deposit address and initiate the transfer from your third-party wallet.Alternatively, scan the QR code using your third-party wallet app.Check Deposit HistoryAfter completing the withdrawal on the third-party platform, go to「Assets Overview &gt; Funding History」, select「Spot History」, and filter by「Date」,「Pair」, and「Bill Type」to view specific deposit records.Without Crypto AssetsPurchase assets via「One-Click Buy」or「P2P Trading」;Details refer to「LBank One-Click Buy/Sell Guide(Web)」&amp;「LBank P2P: How to Buy Cryptocurrency on Web」.AppWith Existing Crypto AssetsOpen the LBank App and tap「Deposit &gt; Deposit Cryptocurrency」;Search for the target token or select from「Hot Tokens」;Choose「Deposit Network」.Confirm &amp; Track DepositDouble confirm「Deposit Network」carefully;Use your third-party wallet to scan the QR code or copy the deposit address;Tap「Share Deposit Details」if needed.After completion, check Order History and filter by「Transaction Type」, 「Crypto」, and「Status」.Without Crypto AssetsPurchase assets via「One-Click Buy」or「P2P Trading」;Details refer to「LBank One-click Buy/Sell Crypto Guide(App)」&amp;「LBank P2P: How to Buy Cryptocurrency on App」。Important NotesNetwork Matching: Ensure the selected cryptocurrency and network are identical on both LBank and the withdrawal platform. Mismatched networks will result in permanent asset loss.Minimum Deposit &amp; Confirmations: Minimum deposit amount, required confirmations, and contract address are displayed on the Deposit page.Below Minimum: Deposits below the minimum will not be credited.Tag/Memo Required (e.g., XRP): For certain tokens, a tag or memo (usually a string of numbers) is mandatory. When withdrawing from a third-party wallet/exchange, you must input both the deposit address and the tag/memo. Failure to do so will result in irreversible asset loss.Follow these steps precisely to ensure secure and successful deposits.

LBank Cryptocurrency Deposit Guide

What is Depositing Crypto?Depositing crypto refers to the process of transferring digital assets from another exchange or wallet to LBank, similar to a bank transfer. Just as you deposit cash into a friend&rsquo;s bank card, depositing crypto involves sending your digital assets to the dedicated address provided by LBank.What Conditions Must Be Met for Successful Deposits?To ensure a successful deposit, you must meet the following requirements:Matching Coin &amp; Network: Both the depositing and withdrawing parties must select the same coin and blockchain network (e.g., BTC on the BTC network, ETH on the ERC20 network).Minimum Deposit Amount: The deposit amount must exceed the minimum threshold for that coin, which can be found on LBank&rsquo;s deposit page.Futures Address/Token Futures Match: Ensure the token futures address matches the one supported by LBank to avoid asset loss.Depositing on LBank📌Refers details on「How to Deposit in LBank」.LBank Deposits Are Fee-FreeLBank charges no fees for deposits. Fees are typically borne by the withdrawing party (the platform or wallet sending the assets).📌Refers details on「LBank Deposit: No Fee Charged By LBank」.Viewing Deposit Addresses📌Refers details on「How to Manage Your Deposit and Withdrawal Addresses」.Checking Deposit and Withdrawal Progress📌Refers details on「How to Check Deposit/WIthdraw Status」.Why Hasn&rsquo;t My Deposit Arrived?The arrival time for on-chain deposits depends on the blockchain network&rsquo;s confirmation speed, which LBank cannot directly control. Typically, you need to wait for network miners to confirm the transaction. If your deposit exceeds the expected arrival time and still hasn&rsquo;t arrived, check the following:Confirm whether the withdrawing party used the correct coin, network, and deposit address.Use a blockchain explorer to verify if the transaction has been recorded on-chain and received sufficient confirmations.If issues persist, contact LBank support and provide the transaction hash (TXID) for investigation.📌Refers details on「FAQ: What to Do If Your Deposit Doesn&rsquo;t Arrive」.Why Can&rsquo;t I Deposit or Why Did My Deposit Fail?If you encounter deposit issues, they may be caused by:Account Restrictions: If your LBank account is frozen or restricted, check your registered email (including spam) for notifications from LBank and follow the instructions.Network Maintenance: Certain coins or networks may temporarily suspend deposits due to upgrades or maintenance; check LBank announcements for details.Incorrect Coin/Network: Ensure the withdrawing party uses the same coin and network as the LBank deposit address.Below Minimum Deposit Amount: Verify if the amount meets the minimum requirement for that coin.📌Refers details on「Guide to Handling Cryptocurrency Deposit Issues」,「How to Recover Assets Sent to the Wrong Address」,「How to Avoid Depositing Unsupported Cryptos on LBank」.Risk DisclosureCryptocurrency transactions involve risks. Please carefully verify the coin, network, and address before depositing. LBank is not responsible for asset losses due to user errors.Still Need Help?If you have further questions or cannot resolve the issue, please visit the LBank official website (https://www.lbank.com) or contact our support team at service@lbank.com. We are committed to providing you with a secure and seamless trading experience!

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